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    • Privacy Policy

    Effective date: 4/16/2024

    1. Introduction

    Thank you for choosing to be part of our community at Reserve Warehouse ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at info@reservewarehouse.com or by mail 651 East Emory Road, Powell, TN 37849.

    When you visit our website https://reservewarehouse.com (the "Site") and more generally, use any of our services (the "Services", which include the Site), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.

    2. Information We Collect

    We collect personal information that you voluntarily provide to us when registering at the Site, expressing an interest in obtaining information about us or our products and Services, when participating in activities on the Site (such as making a purchase) or otherwise contacting us.

    The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:

    • Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; contact or authentication data; and other similar information.
    • Payment Data. To complete your purchase, you are directed to our payment processing partner, Stripe. Stripe collects your payment instrument number (such as a credit card number), the security code associated with your payment instrument, and other types of financial information necessary to process your payment. While Stripe handles all the direct aspects of payment processing, we do not store your credit card details on our servers; however, we do have access to and may retain subscriber information through our payment processor to manage your orders, refunds, and customer service interactions.

    3. How We Use Your Information

    We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

    We use the information we collect or receive:

    • To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
    • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
    • To facilitate transactions and payments. We use your payment information to process your orders and payments through Stripe and to prevent, detect, and investigate fraud or other prohibited activities.

    4. Will Your Information Be Shared With Anyone?

    We may process or share your data that we hold based on the following legal basis:

    • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

    9. How Do We Keep Your Information Safe?

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

    Changes to This Privacy Policy

    We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

    Contact Us

    If you have questions or comments about this policy, you may email us at info@reservewarehouse.com or by letter to:

    Reserve Warehouse
    651 East Emory Road
    Powell, TN 37849